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How kpko Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your kpko account, how we store it, and what rights you have over it. Access and eligibility depend on your local law and eligible regions.

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DATA HANDLING

How We Protect and Manage Your Information

We apply SSL encryption to all data in transit between your device and our servers. Account passwords are hashed and never stored in plain text. Payment data tied to bKash, Nagad, and Rocket transactions is retained only as long as required for financial reconciliation and any applicable regulatory period, after which it is deleted or anonymised. You can request a copy of the personal data we hold on you at any time.

Encryption in Transit

Every connection between your browser or mobile app and kpko servers runs over SSL. This covers login, deposits via bKash or Nagad, and all account page requests.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from the consent banner or your browser settings.

Data Retention

Account data is kept while your account is active and for the period required by applicable law after closure. Payment records linked to Rocket or Nagad transactions follow the same schedule.

Your Access Rights

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Contact support to start that process.

PRIVACY CONTACT

Reach Our Data Support Team

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Email Support Send your data access or deletion request to our support address. Include your account email and the specific data you are asking about so we can respond accurately.

Live Chat Open the chat widget from your account dashboard to speak with a support agent about a privacy concern. Agents can log a formal data request on your behalf.

Account Settings Some data corrections — like updating your contact number or linked bKash wallet — can be made directly inside your account settings without contacting support.

What We Collect and Why

kpko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a kpko account, we collect the details you provide during registration — your name, contact information, and the payment method you choose to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile

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your account balance; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. Cookies help us remember
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your login state so you are not asked to re-verify every session. All data collection is subject to the laws of your jurisdiction and the eligible regions in which kpko operates. We do not sell your personal data to third parties. Where we share data with
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payment processors or fraud-prevention services, those partners are bound by confidentiality agreements and may only use your data for the purpose we specify.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how kpko handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, phone number, and the payment method you register — such as your bKash or Nagad number. We also log your IP address and device type for security purposes.

No. We never store your mobile wallet PIN or full credentials. We record only the transaction reference and amount that your payment provider sends us to confirm a deposit or withdrawal.

Yes. Contact our support team by email or live chat with your registered account email. We will verify your identity and provide a summary of the personal data we hold within a reasonable timeframe.

Send a deletion request through email or live chat. We will remove your personal data where no legal or regulatory obligation requires us to keep it, and confirm once the process is complete.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services. All partners are bound by confidentiality agreements and cannot use your data for their own purposes.

We retain account and payment records for the period required by applicable law in your jurisdiction after account closure. Once that period ends, data is deleted or anonymised. Eligibility depends on local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appkpko App Gameskpko Casino

How kpko Handles Your Personal Data

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Data Retention

Your Access Rights

Reach Our Data Support Team

Common Questions About Your Privacy

01 What personal data does kpko collect when I register?

02 Does kpko store my bKash or Nagad PIN?

03 Can I request a copy of the data kpko holds on me?

04 How do I ask kpko to delete my account data?

05 Does kpko share my data with third parties?

06 How long does kpko keep my data after I close my account?

Privacy Policy

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